Is the OxiSMS platform compatible with the GDPR?

What is GDPR?

The GDPR is the new European General Data Protection Regulation.
It consists of harmonising the data protection policies of all European countries.
It will enter into application on 25 May 2018.
More information on Wikipedia.


What's changing?

Contrary to what many claim (it is the opportunity to make communication...), the GDPR will not drastically change the rules applicable regarding the sending of SMS if you already respect the French rules.

You will find the details of the rules on the official page but to summarize:

  • Penalties for infringements are strengthened.
  • European countries' legislation is standardised.
  • You must be able to demonstrate your compliance with the GDPR.
  • You must offer your users the right to export their personal data for use elsewhere.
  • You must inform your users transparently about the collection of personal data and how you use it.


Is OxiSMS compatible with GDPR?

Yes our platform is perfectly compatible.

  • Regarding to data conservation:

On our system, you are completely in control of your data and can delete them whenever you wish.


  • Regarding the campaigns:

OxiSMS campaigns are stored on your computer or personal network. We do not have access to them.


  • Regarding sending and tracking data:

The sending and tracking data associated with your campaigns are kept for 18 months on our servers. After this time, the data is automatically deleted.


  • Regarding the hosting of our services:

All our servers are hosted in french and europeans datacenters at OVH and Online.
These providers guarantee maximum security for the network infrastructure.
We never transfer your personal data outside the European Union.


  • Regarding our services security:

Our servers are configured to receive updates automatically and respect the state of the art in terms of security. Our team strictly follows the latest developments in IT security and we always strive to keep your data safe.



How can OxiSMS help me implement the GDPR rules in my company?

First of all, we are here to assist you. Our team is at your disposal if you have any questions. Some of our employees have been specifically trained for this purpose.

Then, as part of the GDPR (and not specifically for your SMS campaigns), you will have to set up rules and processes. One of these consists in making sure that you do not keep, more than necessary, the personal data of your recipients.

As we have seen above, you have control over your campaign files and can choose to delete them at any time. To help you we have also integrated in our solutions a tool to anonymize campaigns older than X months (the X to be defined by you).

To access it, go to "Settings" /"Options" /"Anonymization".



I have a question, how can I contact you?

Simply go to this page which will give you all our contact details (e-mail + phone).
Do not hesitate to contact us.

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